Політика відшкодування
1. The Buyer has the right, within 14 (fourteen) working days from the date of receipt of the ordered Goods of good quality (excluding the day of receipt of the Goods), to exchange these goods for another similar goods from the Seller if the received goods did not satisfy the Buyer in shape, dimensions , style, color, size or for other reasons, or the goods cannot be used by the Buyer for their intended purpose.
2. Exchange of good quality Goods is carried out if it has not been used and if its presentation, consumer properties, seals and labels are preserved.
3. The exchange of the Goods of good quality, as well as the exchange (replacement) of the Goods with significant defects, is carried out by the Seller on the basis of a written application from the Buyer sent together with the Goods to the Seller.
4. The Buyer's requirements for the exchange of the Goods of good quality, as well as the Buyer's requirements for the exchange (replacement) of the Goods with significant defects, if the Seller has the Goods necessary for the exchange or replacement, are subject to immediate satisfaction by the Seller, but in any case no later than 14 (fourteen) working days from the date of receipt from the Buyer specified in clause 10.3. of this Agreement Statement.
5. The exchange of the Goods of good quality, as well as the exchange (replacement) of the Goods with significant defects, is carried out by the Seller if the Buyer has an appropriate settlement document of the established form (receipt, sales receipt or cash register receipt) confirming the sale of the Goods to the Buyer, with a mark on the date of sale (date of transfer) of the goods.
6. If at the time of the Buyer's request to the Seller with the requirement to exchange the Goods of good quality for another similar goods, the Buyer needs to exchange the goods and will not be on sale from the Seller, the Buyer has the right to:
- either exchange the purchased Goods for any other goods from among the Goods available for sale, Seller with the appropriate recalculation of the cost of the Goods in accordance with the current legislation of Ukraine,
- or terminate this Agreement in the manner prescribed by section 10 of this Agreement,
- or exchange the received product for another similar product at its first entry into the sale from the Seller. At the same time, the Seller undertakes to inform the Buyer about this on the day such Goods enter the sale.
7. The return by the Buyer of the Goods of good quality, as well as the return by the Buyer of the Goods with significant defects in connection with the exchange or replacement of such Goods, is carried out in the manner prescribed by section 10 of this Agreement.